Privacy Policy
This privacy policy applies to this website and all the services offered by elseware Games. The following mentions in detail on how we collect, use, share and secure the personal information that you provide. “You” or “Your” means the person visiting the elseware Gamessite or using any services on it. “We”, “us” and “our” means elseware Games.
What information do we collect?
When you sign up for an event or service on our website or download a product, we ask you to submit the following information.
Your name
Email address
Country
You may choose to visit elsewaregames.com anonymously, without providing the above information. However, the services provided on our website may require the above information. The site may also ask for your credit card details to provide payment for a service as it is essential for us to be able to continue to provide you the services.
We also collect your account details when you download our products for the first time. This is to generate reports of uses of our services.
Why do we collect your information?
We collect information from our customers, partners and other visitors to our website that use our services. The information that are collected may be used in one of the following ways:
To perform the services requested in the ‘Support’ page (for example, if you’ve filled in a form asking to speak to an employee of elseware Games, we use your information to get in touch with you).
To personalize your experience (the information collected from you helps us to cater to your individual needs by sending you targeted information).
To improve our website (we try to improve the content of our website based on what our users prefer to click on or download).
To conduct analysis on how effective our marketing campaigns are, how our products and services are used or downloaded and to track our sales process.
To process transactions (any payment details that you provide will only be used for delivering the purchased service as requested by you).
To create your online profile and to let you log in to your elseware account thereafter.
To send marking material, event invitations and updates (the email address you provide may be used for informing you of any important updates related to the website or the services you use).
We track your downloads of our products to gain a better understanding of how you use our services.
Who is your information shared with?
We do not sell, trade or otherwise share your information with unrelated outside parties. However, we may have to share your information with those who assist us in operating our website. elseware is fully committed to individual data privacy in cases of onward transfers to third parties, which we undertake in only necessary scenarios with due diligence and we will be fully liable to you in such transfers.
When payments are done through our website, we use a third-party service provider to manage credit card processing. This provider is not permitted to store, retain or use your billing information other than for the limited purpose of credit card processing on behalf of elseware Games.
We may also share your information when we believe sharing is appropriate to comply with the law, enforce our privacy policy or protect ours or others’ rights, property or safety.
How do we process your data?
We will only collect and process your personal data when we have a lawful basis. Lawful bases include consent (when you have given your consent) and contract (where processing is necessary for the performance of a contract with you and legitimate interests).
Security of your data
We implement security safeguards to protect your data. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that your data may not be accessed, disclosed, altered, or destroyed by breach of our security safeguards.
Your rights to your data and how to manage your preferences
We may retain your information for a period of time with the original purpose of collection. We may also retain your information during the period of time needed for elseware Games to pursue legitimate interests, comply with our legal obligations and respond to lawful requests by public authorities. At the end of these periods, we make sure to delete your data securely.
You have a right to access, correct/edit your data. You can visit our website any time and review the information we have about you.
You may also choose to delete your data from our website at any time you choose. Please note that deleting your data may affect the provision of some services.
We may retain your personal data even after you have ceased using our services or requested to delete your data only if it is necessary to comply with our legal obligations or maintain security.
Third-party offerings and services
We may include third party products or services on our website. These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities linked to these sites. We ask you to review the privacy policies of those websites to understand how your data is secured by them.
Information about our website
This privacy policy applies to information collected through all websites and products distributed under elseware Games.
Changes to our privacy policy
We reserve the right to amend this privacy policy at any time. We do not send email notifications for any updates made to this policy. You are therefore encouraged to visit this page periodically.
By using our website and services, you consent to our privacy policy. If you do not agree with our privacy policy or any changes made to it, you may choose to cease using our services and delete your profile.
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